Computer Insurance Reports Midland WA

Need a professional damage assessment for your insurance claim? We provide written reports documenting computer damage for insurers across WA.

08 9250 4554 Free Quote

Computer damage assessment for an insurance report — illustrative photo

When a computer is damaged by lightning strikes, power surges, accidental damage, or other insured events, your insurer will often require a professional assessment report before processing a claim. PC Madness provides written damage assessment reports that are clear, detailed, and accepted by most insurance providers.

With 20+ years of experience diagnosing computer hardware faults, we can identify damage patterns consistent with specific causes — lightning and power surge damage has very distinct signatures that we've seen many times over the years.

Types of Damage We Report On

Lightning strike damage — direct or induced surge damage
Power surge / spike damage from the mains
Accidental damage — drops, liquid spills
Theft impact assessment — what data/equipment is missing or compromised
Electrical fault damage
Storm-related damage

What Our Report Includes

Business details and technician credentials
Device identification (make, model, serial number)
Detailed description of damage observed
Assessment of likely cause
List of components affected
Repair estimate or replacement cost
Whether repair or replacement is recommended
Technician signature and date

How It Works

Bring in the device

Drop your damaged computer or device at our Midland workshop.

Assessment

We thoroughly inspect and document the damage.

Written report

We produce a detailed written report suitable for insurance submission.

Timeframe

Reports are typically ready within 1–2 business days.

Pricing

Insurance report fees are assessed based on the complexity of the inspection. Contact us for a quote. In many cases, the report fee can be included in your insurance claim.

FAQ

Our reports are accepted by most Australian insurance providers. If your insurer has specific requirements, let us know and we'll ensure the report meets them.

Yes. Storm-related damage — including lightning and surge damage from nearby strikes — is one of our most common assessment types.

The physical inspection usually takes 1–2 hours depending on the complexity of the damage. Written reports are typically ready within 1–2 business days.

Yes. If a power surge affected multiple computers or devices, we can assess and report on all of them.

Our assessment and written report is a flat fee — call us for current pricing. We also offer a brief verbal assessment at no charge if you need to know whether a claim is worthwhile before committing to a written report.

Our reports document the nature and cause of damage, the affected components, a pre-damage value assessment, and repair or replacement costs. Reports are professionally written and accepted by most Australian insurers.

Lightning and power surge damage, flood and water damage, fire damage, physical damage from drops or impacts, and theft with proof of ownership. Call us first if you're unsure whether your situation qualifies.

Happy Customers

What Our Clients Say

4.7 out of 5 from 134 Google reviews

"PCmadness in Midland WA are the best. Their technician Chris was a delight. He was very knowledgeable, very polite and able to explain things in a way that we.....older folk......could understand without making us feel like idiots. Pricing was more than reasonable and their service was very prompt. I would highly recommend PCmadness to everyone."

"It was the last day of financial year ,myvgranddon birthday was the next day, Chris prioritised my request to set up the new laptop i had purchased for my grandson..friendly,fast and efficient service ,,cheers PC madness"

"Great service from PC Madness - remote service - and a very reasonable charge. Saved me lugging my computer out of the house! Thanks guys."

"Service was outstanding. Chris covered all the necessary bases with me. Thankyou Chris. Sonya and Robert Fletcher - Ham"

"Lovely staff Easy to understand Computer was back with my nan within just a few days"